> ## Documentation Index
> Fetch the complete documentation index at: https://developers.pcibooking.net/llms.txt
> Use this file to discover all available pages before exploring further.

# General Customization

> Configure shared branding for all PCI Booking emails: logo, support contacts, sender address, button colors, signature and footer.

The General Customization page holds the branding elements shared by every email PCI Booking sends on your behalf - the [Card By Link email](/account-setup/card-by-link-templates), user invitations, password resets, and the other [email templates](/account-setup/email-templates). Set these once, and every template uses them.

To access it, log in to the [PCI Booking portal](https://users.pcibooking.net) and navigate to **GUI Settings** > **Customization** > **General Customization**.

## General Information

| Field                     | Description                                                                                             |
| ------------------------- | ------------------------------------------------------------------------------------------------------- |
| **Logo Url**              | URL of the logo displayed at the top of your emails. Must be a publicly accessible HTTPS URL. Required. |
| **Contact support URL**   | Link to your support or contact page, used by the `$~cs_link~$` variable.                               |
| **Support URL text**      | Display text for the support link.                                                                      |
| **Contact support email** | Support email address, used by the `$~cs_email~$` variable.                                             |
| **Contact support phone** | Support phone number, used by the `$~cs_phone~$` variable.                                              |

<Info>
  Some API requests (for example [Card By Link](/api-reference/tokenize-cards/cotp-send-card-form)) accept their own logo and support contact parameters. Values provided in a request override the settings on this page for that message only.
</Info>

## Email Sender

Choose which address your emails are sent from:

* **PCI Booking email service** - emails are sent from PCI Booking's domain. Set the **Email sender display name** that recipients see as the sender.
* **Use your email domain** - emails are sent from your own domain (white-label). Enter the **'From' email** address (for example `reservations@yourbrand.com`) and click **Test your email domain** to verify the configuration.

<Warning>
  Sending from your own domain requires a one-time DNS setup (SPF authorization) before the test will pass. Follow the instructions in [White-Label Email](/account-setup/white-label-email). If the domain is not configured correctly, emails fall back to the PCI Booking domain automatically.
</Warning>

## Button Settings

Controls the appearance of the action button in your emails (for example the "Continue to credit card data request page" button in a Card By Link email):

| Field                       | Default   |
| --------------------------- | --------- |
| **Button background color** | `#ffffff` |
| **Button font color**       | `#333333` |

## Texts

These texts appear in every email, below the template-specific message body. Select the **Email language** first - all settings on this page are stored per language, so repeat the configuration for each language you send in.

| Field                    | Description                                                                                                                              |
| ------------------------ | ---------------------------------------------------------------------------------------------------------------------------------------- |
| **Email signature text** | Closing signature. Supports dynamic variables (`$~booker_name~$`, `$~cs_phone~$`, `$~cs_email~$`, `$~cs_link~$`). Maximum 60 characters. |
| **Email footer text**    | Footer shown at the bottom of the email.                                                                                                 |
| **Auto reply note**      | Note explaining the mailbox is unattended. Default: "This is an automatically generated email, please do not reply."                     |

Click **Save** to apply your changes, or **Restore to default** to discard all customizations for the selected language.

## Next Steps

<CardGroup cols={2}>
  <Card title="Email Templates" icon="envelope" href="/account-setup/email-templates">
    Customize the content of each email type
  </Card>

  <Card title="White-Label Email" icon="at" href="/account-setup/white-label-email">
    DNS setup for sending from your own domain
  </Card>
</CardGroup>