> ## Documentation Index
> Fetch the complete documentation index at: https://developers.pcibooking.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Property Management (Closed to New Accounts)

> Property Management is closed to new accounts. Existing integrations continue to be supported. New integrations should use Card Display with OTP.

Property Management is closed to new accounts. Existing integrations continue to be supported. New integrations should use [Card Display with OTP](/use-tokens/card-display-otp), which provides a better experience for all parties.

<Info>
  Looking to charge multiple hotels' own PSP gateways from a single account instead of just letting them view cards? See [Charge Multiple Hotels' Gateways From One Account](/use-cases/multi-hotel-gateway-routing) - that's a separate concern from the card-viewing feature this page covers, and it was never part of Property Management.
</Info>

## Why Property Management Is Closed to New Accounts

The Property Management system required hotel properties to maintain accounts in a dedicated portal to view card details. While functional, this approach had several drawbacks:

* **Costly maintenance.** The property portal required ongoing development and infrastructure investment to maintain.
* **Password reset burden.** PCI DSS regulations require periodic password resets. For customers managing hundreds or thousands of properties, the workload of coordinating password resets across all properties was excessive.
* **Clunky onboarding.** Adding a new property required a multi-step activation process (create account, send activation email, set password, configure permissions) that was slow and error-prone.
* **Limited user experience.** PCI compliance requirements imposed constraints on the property portal and its connected systems, resulting in a less than optimal experience for card viewers at the properties.

## What Replaced It

[Card Display with OTP](/use-tokens/card-display-otp) eliminates all of these issues. Instead of maintaining property accounts, you send a secure one-time link to the card viewer. They verify their identity with a one-time password, using both their email address and their phone number, then view the card details in a secure, time-limited session.

Benefits over the old system:

* **No accounts to manage.** No portal passwords, no activation emails, no periodic resets.
* **Instant onboarding.** Any recipient with a valid email or phone number can view a card immediately.
* **Better security.** Each view session is uniquely authenticated and time-limited.
* **Better experience.** Card viewers get a clean, modern interface with no login friction.

## API Reference

The Property Management API reference is not part of the public documentation. If you already use Property Management, contact [support@pcibooking.net](mailto:support@pcibooking.net) for access to the reference pages, or for help moving to Card Display with OTP.

## Next Steps

<CardGroup cols={2}>
  <Card title="Card Display with OTP" icon="eye" href="/use-tokens/card-display-otp">
    The replacement for property-based card viewing
  </Card>

  <Card title="Card Display OTP API" icon="code" href="/api-reference/process-cards/card-display-otp">
    API reference for initiating OTP-authenticated card display
  </Card>
</CardGroup>


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