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Restrictions

System Limitations

DescriptionValue
Max number of destinations in a Send request25
Max number of outbound messages to return in a query25
Max number of inbound messages to return in a query25
eFolio maximum total file size4 MB
eFolio supported file typesPDF, PS, GIF, JPEG, PNG, HTML, RTF, TIFF, TXT
TTL: Time To Live. The time frame of the messages left in the Property's inbound messages9,999 seconds by default, if the user has not specified otherwise
Data saved in database timeframe - credit card data and security codeCurrent; no time limitation
Session timeout (IDLE timeout)15 minutes
Supported browsers - card display iFrame and card capture iFrameInternet Explorer 10 and above, Google Chrome, Safari

Password Restrictions

List of allowed characters in the password

#SymbolsDescription
1Space
2!Exclamation mark
3"Quotation mark
4#Number sign, Hashtag, Octothorpe, Sharp
5$Dollar sign
6%Percent sign
7&Ampersand
8'Apostrophe
9(Left parenthesis
10)Right parenthesis
11*Asterisk
12+Plus sign
13,Comma
14-Hyphen-minus
15.Full stop
16/Slash (Solidus)
17:Colon
18;Semicolon
19<Less-than sign
20=Equal sign
21>Greater-than sign
22?Question mark
23@At sign
24[Left Square Bracket
25\ Backslash
26]Right Square Bracket

CVV Storage Restrictions

PCI compliance guidelines state that CVV cannot be stored indefintely. In order to follow the guidelines, we incorporate a CVV restriction policy which allows customers to set, with approved limits, the relay restrictions and storage period limits of the CVV that are stored in their tokens.

For more information, please read about managing CVV Restrictions.