// Empty body. The API key is valid and the service is available.
Empty response body.Authentication failed: the API key, session token or access token is missing or was not accepted.See "Authentication and Permission Failures" on the Error Handling page.
Authentication
Authenticate API Key
Verify that the PCI Booking service is available and your API key is valid.
// Empty body. The API key is valid and the service is available.
Empty response body.Authentication failed: the API key, session token or access token is missing or was not accepted.See "Authentication and Permission Failures" on the Error Handling page.
This method lets you verify that the PCI Booking service is available and that your API key is valid.
The condition below gives the exact response, why it happens and how to resolve it. The full set is on the Error Handling page.
401 with an empty body - authentication failed
HTTP status:401Response body: empty. There is no code, message or moreInfo.Reason. PCI Booking could not identify the caller. The response is the same for every cause:
The Authorization header (or the x-pcibooking-api-key header) is missing, badly formatted, or has no APIKEY keyword.
The API key is not valid, or it belongs to the other environment (sandbox or production).
The sessionToken is not valid or has expired.
The accessToken is not valid, has expired, has an expiration time further ahead than the maximum allowed, or was already used. An access token works once only, so reloading a page that uses it, such as a card display iframe, also returns this response.
How to resolve.
Confirm the APIKEY prefix is present and there is a single space between it and the key.
Confirm the key belongs to the same environment as the host you called. Sandbox and production keys are not interchangeable.
If you use a session token, check it has not expired and start a new session if it has.
If you use an access token, generate a new one for every request, including every reload of an iframe.
Check that your HTTP client does not drop the Authorization header on a redirect. Most clients remove it after a 301 or 302.
// Empty body. The API key is valid and the service is available.
Empty response body.Authentication failed: the API key, session token or access token is missing or was not accepted.See "Authentication and Permission Failures" on the Error Handling page.
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See the `,_jsx(_components.a,{href:`/getting-started/authentication`,children:`Authentication guide`}),`.`]})}),`\n`,_jsxs(RequestExample,{children:[_jsx(CodeBlock,{filename:`Node.js`,numberOfLines:`8`,language:`javascript`,children:_jsx(_components.pre,{className:`shiki shiki-themes github-light-default dark-plus`,style:{backgroundColor:`#ffffff`,\"--shiki-dark-bg\":`#0B0C0E`,color:`#1f2328`,\"--shiki-dark\":`#D4D4D4`},language:`javascript`,children:_jsxs(_components.code,{language:`javascript`,numberOfLines:`8`,children:[_jsxs(_components.span,{className:`line`,children:[_jsx(_components.span,{style:{color:`#CF222E`,\"--shiki-dark\":`#569CD6`},children:`const`}),_jsx(_components.span,{style:{color:`#0550AE`,\"--shiki-dark\":`#4FC1FF`},children:` response`}),_jsx(_components.span,{style:{color:`#CF222E`,\"--shiki-dark\":`#D4D4D4`},children:` =`}),_jsx(_components.span,{style:{color:`#CF222E`,\"--shiki-dark\":`#C586C0`},children:` await`}),_jsx(_components.span,{style:{color:`#8250DF`,\"--shiki-dark\":`#DCDCAA`},children:` fetch`}),_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#D4D4D4`},children:`(`}),_jsx(_components.span,{style:{color:`#0A3069`,\"--shiki-dark\":`#CE9178`},children:`'https://service.pcibooking.net/api/accounts/authenticate/'`}),_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#D4D4D4`},children:`, {`})]}),`\n`,_jsxs(_components.span,{className:`line`,children:[_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#9CDCFE`},children:` method:`}),_jsx(_components.span,{style:{color:`#0A3069`,\"--shiki-dark\":`#CE9178`},children:` 'POST'`}),_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#D4D4D4`},children:`,`})]}),`\n`,_jsxs(_components.span,{className:`line`,children:[_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#9CDCFE`},children:` headers:`}),_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#D4D4D4`},children:` {`})]}),`\n`,_jsxs(_components.span,{className:`line`,children:[_jsx(_components.span,{style:{color:`#0A3069`,\"--shiki-dark\":`#CE9178`},children:` 'Authorization'`}),_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#9CDCFE`},children:`:`}),_jsx(_components.span,{style:{color:`#0A3069`,\"--shiki-dark\":`#CE9178`},children:` 'APIKEY your-api-key'`})]}),`\n`,_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#D4D4D4`},children:` }`})}),`\n`,_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#D4D4D4`},children:`});`})}),`\n`,_jsx(_components.span,{className:`line`}),`\n`,_jsxs(_components.span,{className:`line`,children:[_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#9CDCFE`},children:`console`}),_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#D4D4D4`},children:`.`}),_jsx(_components.span,{style:{color:`#8250DF`,\"--shiki-dark\":`#DCDCAA`},children:`log`}),_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#D4D4D4`},children:`(`}),_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#9CDCFE`},children:`response`}),_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#D4D4D4`},children:`.`}),_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#9CDCFE`},children:`status`}),_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#D4D4D4`},children:`); `}),_jsx(_components.span,{style:{color:`#6E7781`,\"--shiki-dark\":`#6A9955`},children:`// 200 if valid`})]}),`\n`]})})}),_jsx(CodeBlock,{filename:`Python`,numberOfLines:`10`,language:`python`,children:_jsx(_components.pre,{className:`shiki shiki-themes github-light-default dark-plus`,style:{backgroundColor:`#ffffff`,\"--shiki-dark-bg\":`#0B0C0E`,color:`#1f2328`,\"--shiki-dark\":`#D4D4D4`},language:`python`,children:_jsxs(_components.code,{language:`python`,numberOfLines:`10`,children:[_jsxs(_components.span,{className:`line`,children:[_jsx(_components.span,{style:{color:`#CF222E`,\"--shiki-dark\":`#C586C0`},children:`import`}),_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#D4D4D4`},children:` requests`})]}),`\n`,_jsx(_components.span,{className:`line`}),`\n`,_jsxs(_components.span,{className:`line`,children:[_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#D4D4D4`},children:`response `}),_jsx(_components.span,{style:{color:`#CF222E`,\"--shiki-dark\":`#D4D4D4`},children:`=`}),_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#D4D4D4`},children:` requests.post(`})]}),`\n`,_jsxs(_components.span,{className:`line`,children:[_jsx(_components.span,{style:{color:`#0A3069`,\"--shiki-dark\":`#CE9178`},children:` 'https://service.pcibooking.net/api/accounts/authenticate/'`}),_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#D4D4D4`},children:`,`})]}),`\n`,_jsxs(_components.span,{className:`line`,children:[_jsx(_components.span,{style:{color:`#953800`,\"--shiki-dark\":`#9CDCFE`},children:` headers`}),_jsx(_components.span,{style:{color:`#CF222E`,\"--shiki-dark\":`#D4D4D4`},children:`=`}),_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#D4D4D4`},children:`{`})]}),`\n`,_jsxs(_components.span,{className:`line`,children:[_jsx(_components.span,{style:{color:`#0A3069`,\"--shiki-dark\":`#CE9178`},children:` 'Authorization'`}),_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#D4D4D4`},children:`: `}),_jsx(_components.span,{style:{color:`#0A3069`,\"--shiki-dark\":`#CE9178`},children:`'APIKEY your-api-key'`})]}),`\n`,_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#D4D4D4`},children:` }`})}),`\n`,_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#D4D4D4`},children:`)`})}),`\n`,_jsx(_components.span,{className:`line`}),`\n`,_jsxs(_components.span,{className:`line`,children:[_jsx(_components.span,{style:{color:`#0550AE`,\"--shiki-dark\":`#DCDCAA`},children:`print`}),_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#D4D4D4`},children:`(response.status_code) `}),_jsx(_components.span,{style:{color:`#6E7781`,\"--shiki-dark\":`#6A9955`},children:`# 200 if valid`})]}),`\n`]})})})]}),`\n`,_jsx(Heading,{level:`2`,id:`response`,children:`Response`}),`\n`,_jsxs(ResponseExample,{children:[_jsx(CodeBlock,{filename:`200`,numberOfLines:`1`,language:`json`,children:_jsx(_components.pre,{className:`shiki shiki-themes github-light-default dark-plus`,style:{backgroundColor:`#ffffff`,\"--shiki-dark-bg\":`#0B0C0E`,color:`#1f2328`,\"--shiki-dark\":`#D4D4D4`},language:`json`,children:_jsxs(_components.code,{language:`json`,numberOfLines:`1`,children:[_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{style:{color:`#6E7781`,\"--shiki-dark\":`#6A9955`},children:`// Empty body. The API key is valid and the service is available.`})}),`\n`]})})}),_jsx(CodeBlock,{filename:`401`,numberOfLines:`4`,language:`text`,children:_jsx(_components.pre,{className:`shiki shiki-themes github-light-default dark-plus`,style:{backgroundColor:`#ffffff`,\"--shiki-dark-bg\":`#0B0C0E`,color:`#1f2328`,\"--shiki-dark\":`#D4D4D4`},language:`text`,children:_jsxs(_components.code,{language:`text`,numberOfLines:`4`,children:[_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{children:`Empty response body.`})}),`\n`,_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{children:`Authentication failed: the API key, session token or access token is missing or was not accepted.`})}),`\n`,_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{children:`See \"Authentication and Permission Failures\" on the Error Handling page.`})}),`\n`,_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{})})]})})})]})]})}function MDXContent(props={}){const{wrapper:MDXLayout}={..._provideComponents(),...props.components};return MDXLayout?_jsx(MDXLayout,{...props,children:_jsx(_createMdxContent,{...props})}):_createMdxContent(props)}return{default:MDXContent};function _missingMdxReference(id,component){throw new Error(`Expected `+(component?`component`:`object`)+\" `\"+id+\"` to be defined: you likely forgot to import, pass, or provide it.\")}","frontmatter":{},"scope":{"config":{},"pageMetadata":{"title":"Authenticate API Key","description":"Verify that the PCI Booking service is available and your API key is valid.","api":"POST https://service.pcibooking.net/api/accounts/authenticate/","href":"/api-reference/general/authenticate"}}}},"mdxExtracts":{"tableOfContents":[{"title":"Error Responses","slug":"error-responses","depth":2,"children":[{"title":"Error detail","slug":"error-detail","depth":3,"children":[]}]},{"title":"Parameters","slug":"parameters","depth":2,"children":[{"title":"Authentication","slug":"authentication","depth":3,"children":[]}]},{"title":"Response","slug":"response","depth":2,"children":[]}],"codeExamples":{"request":{"type":"RequestExample","children":[{"filename":"Node.js","html":"\u003cpre class=\"shiki shiki-themes github-light-default dark-plus\" style=\"background-color:#ffffff;--shiki-dark-bg:#0B0C0E;color:#1f2328;--shiki-dark:#D4D4D4\" language=\"javascript\">\u003ccode language=\"javascript\" numberOfLines=\"8\">\u003cspan class=\"line\">\u003cspan style=\"color:#CF222E;--shiki-dark:#569CD6\">const\u003c/span>\u003cspan style=\"color:#0550AE;--shiki-dark:#4FC1FF\"> response\u003c/span>\u003cspan style=\"color:#CF222E;--shiki-dark:#D4D4D4\"> =\u003c/span>\u003cspan style=\"color:#CF222E;--shiki-dark:#C586C0\"> await\u003c/span>\u003cspan style=\"color:#8250DF;--shiki-dark:#DCDCAA\"> fetch\u003c/span>\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\">(\u003c/span>\u003cspan style=\"color:#0A3069;--shiki-dark:#CE9178\">'https://service.pcibooking.net/api/accounts/authenticate/'\u003c/span>\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\">, {\u003c/span>\u003c/span>\n\u003cspan class=\"line\">\u003cspan style=\"color:#1F2328;--shiki-dark:#9CDCFE\"> method:\u003c/span>\u003cspan style=\"color:#0A3069;--shiki-dark:#CE9178\"> 'POST'\u003c/span>\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\">,\u003c/span>\u003c/span>\n\u003cspan class=\"line\">\u003cspan style=\"color:#1F2328;--shiki-dark:#9CDCFE\"> headers:\u003c/span>\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\"> {\u003c/span>\u003c/span>\n\u003cspan class=\"line\">\u003cspan style=\"color:#0A3069;--shiki-dark:#CE9178\"> 'Authorization'\u003c/span>\u003cspan style=\"color:#1F2328;--shiki-dark:#9CDCFE\">:\u003c/span>\u003cspan style=\"color:#0A3069;--shiki-dark:#CE9178\"> 'APIKEY your-api-key'\u003c/span>\u003c/span>\n\u003cspan class=\"line\">\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\"> }\u003c/span>\u003c/span>\n\u003cspan class=\"line\">\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\">});\u003c/span>\u003c/span>\n\u003cspan class=\"line\">\u003c/span>\n\u003cspan class=\"line\">\u003cspan style=\"color:#1F2328;--shiki-dark:#9CDCFE\">console\u003c/span>\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\">.\u003c/span>\u003cspan style=\"color:#8250DF;--shiki-dark:#DCDCAA\">log\u003c/span>\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\">(\u003c/span>\u003cspan style=\"color:#1F2328;--shiki-dark:#9CDCFE\">response\u003c/span>\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\">.\u003c/span>\u003cspan style=\"color:#1F2328;--shiki-dark:#9CDCFE\">status\u003c/span>\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\">); \u003c/span>\u003cspan style=\"color:#6E7781;--shiki-dark:#6A9955\">// 200 if valid\u003c/span>\u003c/span>\n\u003c/code>\u003c/pre>"},{"filename":"Python","html":"\u003cpre class=\"shiki shiki-themes github-light-default dark-plus\" style=\"background-color:#ffffff;--shiki-dark-bg:#0B0C0E;color:#1f2328;--shiki-dark:#D4D4D4\" language=\"python\">\u003ccode language=\"python\" numberOfLines=\"10\">\u003cspan class=\"line\">\u003cspan style=\"color:#CF222E;--shiki-dark:#C586C0\">import\u003c/span>\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\"> requests\u003c/span>\u003c/span>\n\u003cspan class=\"line\">\u003c/span>\n\u003cspan class=\"line\">\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\">response \u003c/span>\u003cspan style=\"color:#CF222E;--shiki-dark:#D4D4D4\">=\u003c/span>\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\"> requests.post(\u003c/span>\u003c/span>\n\u003cspan class=\"line\">\u003cspan style=\"color:#0A3069;--shiki-dark:#CE9178\"> 'https://service.pcibooking.net/api/accounts/authenticate/'\u003c/span>\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\">,\u003c/span>\u003c/span>\n\u003cspan class=\"line\">\u003cspan style=\"color:#953800;--shiki-dark:#9CDCFE\"> headers\u003c/span>\u003cspan style=\"color:#CF222E;--shiki-dark:#D4D4D4\">=\u003c/span>\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\">{\u003c/span>\u003c/span>\n\u003cspan class=\"line\">\u003cspan style=\"color:#0A3069;--shiki-dark:#CE9178\"> 'Authorization'\u003c/span>\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\">: \u003c/span>\u003cspan style=\"color:#0A3069;--shiki-dark:#CE9178\">'APIKEY your-api-key'\u003c/span>\u003c/span>\n\u003cspan class=\"line\">\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\"> }\u003c/span>\u003c/span>\n\u003cspan class=\"line\">\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\">)\u003c/span>\u003c/span>\n\u003cspan class=\"line\">\u003c/span>\n\u003cspan class=\"line\">\u003cspan style=\"color:#0550AE;--shiki-dark:#DCDCAA\">print\u003c/span>\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\">(response.status_code) \u003c/span>\u003cspan style=\"color:#6E7781;--shiki-dark:#6A9955\"># 200 if valid\u003c/span>\u003c/span>\n\u003c/code>\u003c/pre>"}],"attributes":[]},"response":{"type":"ResponseExample","children":[{"filename":"200","html":"\u003cpre class=\"shiki shiki-themes github-light-default dark-plus\" style=\"background-color:#ffffff;--shiki-dark-bg:#0B0C0E;color:#1f2328;--shiki-dark:#D4D4D4\" language=\"json\">\u003ccode language=\"json\" numberOfLines=\"1\">\u003cspan class=\"line\">\u003cspan style=\"color:#6E7781;--shiki-dark:#6A9955\">// Empty body. The API key is valid and the service is available.\u003c/span>\u003c/span>\n\u003c/code>\u003c/pre>"},{"filename":"401","html":"\u003cpre class=\"shiki shiki-themes github-light-default dark-plus\" style=\"background-color:#ffffff;--shiki-dark-bg:#0B0C0E;color:#1f2328;--shiki-dark:#D4D4D4\" language=\"text\">\u003ccode language=\"text\" numberOfLines=\"4\">\u003cspan class=\"line\">\u003cspan>Empty response body.\u003c/span>\u003c/span>\n\u003cspan class=\"line\">\u003cspan>Authentication failed: the API key, session token or access token is missing or was not accepted.\u003c/span>\u003c/span>\n\u003cspan class=\"line\">\u003cspan>See \"Authentication and Permission Failures\" on the Error Handling page.\u003c/span>\u003c/span>\n\u003cspan class=\"line\">\u003cspan>\u003c/span>\u003c/span>\u003c/code>\u003c/pre>"}],"attributes":[]}},"endpoint":{"title":"Authenticate API Key","path":"/api/accounts/authenticate/","servers":[{"url":"https://service.pcibooking.net"}],"method":"post","request":{"security":[{"title":"API Key Auth","parameters":{"header":{"Authorization":{"type":"apiKey"}},"query":{},"cookie":{}}}],"parameters":{"query":{},"header":{"Authorization":{"schema":[{"type":"string","description":"Your API key prefixed with `APIKEY` . Example: `APIKEY your-api-key` . The `x-pcibooking-api-key` header is also accepted. 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