Empty response body.Authentication failed: the API key, session token or access token is missing or was not accepted.See "Authentication and Permission Failures" on the Error Handling page.
Query & Update
Delete Token
Permanently delete a token and its associated card data from PCI Booking.
Empty response body.Authentication failed: the API key, session token or access token is missing or was not accepted.See "Authentication and Permission Failures" on the Error Handling page.
Delete Tokens Guide
Permanently remove tokens from the system
Deleting a token is permanent and cannot be undone.
Permanently deletes a token and all associated card data from PCI Booking. Use this to remove cards that are no longer needed, such as expired reservations or cancelled bookings, to stop incurring monthly storage fees.
Each condition below gives the exact moreInfo text, why it happens and how to resolve it. The full set is on the Error Handling page.
-160 Uri not found - token does not exist or was already deleted
HTTP status:404message:Uri not foundmoreInfo:
The provided card token does not exist or was already deleted
Reason. Delete Token found no token with this value. Either it never existed, or it was already deleted. Deletion is permanent and cannot be undone. Only Delete Token returns this error for a missing token. See Token Not Found or Not Accessible.How to resolve. If you meant to delete the token, no action is needed: this response confirms the token is gone. Otherwise, check that the tokenization call returned this exact token, and that you are calling the same environment where it was created.
-1003 You are not authorized to access this resource - token does not exist, was deleted, or is not yours
HTTP status:401message:You are not authorized to access this resource. Please contact customer support.moreInfo: one of the following, depending on which check failed:
User is not the owner of this bank cardMerchant or Owner are not associated with bank card [<token>] userID: <userId>User <userId> is not associated with bank card [<token>]User <userId> cannot delegate token <token> - not owner and lacks delegation rightsUser is not authorized to handle bank cards
Reason. The credential authenticated fine, but it cannot act on the token in the request. Either the token does not exist or it is not yours to use. The generic wording makes this the single most misread error in the API. On a token call it is far more often one of the causes below than an actual permissions problem.How to resolve.
Check the token still exists. This is the most common cause. On every token endpoint except Delete Token, a token that does not exist or was deleted returns this error, the same as a token that belongs to another account. See Token Not Found or Not Accessible.
Check the tokenization actually succeeded. If the call that should have created the token failed, the token never existed, and calls that use it report -1003.
Check the environment. A sandbox token cannot be used from production, or the reverse.
Check ownership and association. See the rules below.
Ownership and association.A token is owned by the account that created it. Another account can use the token only if the token was explicitly associated with it:
At tokenization, by passing merchantId on the tokenizing call.
After tokenization, by associating the token with the merchant.
Two rules catch people out:
An association can only target a primary account. If you pass the ID of a sub-user or a secondary property, the request is rejected and you must associate the token with the parent account instead.
Tokens never cross environments. A token created in sandbox cannot be used from production, and the reverse is also true.
Account level blocks.An account that has exceeded its processing allowance is blocked, and every billable API call from it then fails with HTTP 403 and code -1003, even though the credentials are still valid and can still sign in to the portal. In this response message is empty (null) and moreInfo holds only the generic -1003 text, so nothing in the body explains the block. The 403 status is what tells it apart from a token that is not accessible, which returns 401.This is a common cause on sandbox accounts, which have a lower allowance than production.Check for it when a 403 with -1003 appears suddenly across calls that used to work, on more than one token. A block affects every billable call on the account at once, whereas a genuine ownership problem affects only the specific token. Contact support with your account name to have the allowance reviewed and the block lifted. The block stays until support lifts it.
Empty response body.Authentication failed: the API key, session token or access token is missing or was not accepted.See "Authentication and Permission Failures" on the Error Handling page.
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method:`}),_jsx(_components.span,{style:{color:`#0A3069`,\"--shiki-dark\":`#CE9178`},children:` 'DELETE'`}),_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#D4D4D4`},children:`,`})]}),`\n`,_jsxs(_components.span,{className:`line`,children:[_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#9CDCFE`},children:` headers:`}),_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#D4D4D4`},children:` {`})]}),`\n`,_jsxs(_components.span,{className:`line`,children:[_jsx(_components.span,{style:{color:`#0A3069`,\"--shiki-dark\":`#CE9178`},children:` 'Authorization'`}),_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#9CDCFE`},children:`:`}),_jsx(_components.span,{style:{color:`#0A3069`,\"--shiki-dark\":`#CE9178`},children:` 'APIKEY your-api-key'`})]}),`\n`,_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#D4D4D4`},children:` }`})}),`\n`,_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#D4D4D4`},children:` 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shiki-themes github-light-default dark-plus`,style:{backgroundColor:`#ffffff`,\"--shiki-dark-bg\":`#0B0C0E`,color:`#1f2328`,\"--shiki-dark\":`#D4D4D4`},language:`python`,children:_jsxs(_components.code,{language:`python`,numberOfLines:`8`,children:[_jsxs(_components.span,{className:`line`,children:[_jsx(_components.span,{style:{color:`#CF222E`,\"--shiki-dark\":`#C586C0`},children:`import`}),_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#D4D4D4`},children:` requests`})]}),`\n`,_jsx(_components.span,{className:`line`}),`\n`,_jsxs(_components.span,{className:`line`,children:[_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#D4D4D4`},children:`response `}),_jsx(_components.span,{style:{color:`#CF222E`,\"--shiki-dark\":`#D4D4D4`},children:`=`}),_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#D4D4D4`},children:` 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your-api-key'`}),_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#D4D4D4`},children:`}`})]}),`\n`,_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#D4D4D4`},children:`)`})}),`\n`,_jsx(_components.span,{className:`line`}),`\n`,_jsxs(_components.span,{className:`line`,children:[_jsx(_components.span,{style:{color:`#0550AE`,\"--shiki-dark\":`#DCDCAA`},children:`print`}),_jsx(_components.span,{style:{color:`#1F2328`,\"--shiki-dark\":`#D4D4D4`},children:`(response.status_code)`})]}),`\n`]})})})]}),`\n`,_jsx(Heading,{level:`2`,id:`response`,children:`Response`}),`\n`,_jsxs(_components.p,{children:[_jsx(_components.strong,{children:`200`}),` - Token deleted. Empty response body.`]}),`\n`,_jsxs(ResponseExample,{children:[_jsx(CodeBlock,{filename:`200`,numberOfLines:`2`,language:`text`,children:_jsx(_components.pre,{className:`shiki shiki-themes github-light-default dark-plus`,style:{backgroundColor:`#ffffff`,\"--shiki-dark-bg\":`#0B0C0E`,color:`#1f2328`,\"--shiki-dark\":`#D4D4D4`},language:`text`,children:_jsxs(_components.code,{language:`text`,numberOfLines:`2`,children:[_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{children:`Token deleted successfully. No content returned.`})}),`\n`,_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{})})]})})}),_jsx(CodeBlock,{filename:`401`,numberOfLines:`4`,language:`text`,children:_jsx(_components.pre,{className:`shiki shiki-themes github-light-default dark-plus`,style:{backgroundColor:`#ffffff`,\"--shiki-dark-bg\":`#0B0C0E`,color:`#1f2328`,\"--shiki-dark\":`#D4D4D4`},language:`text`,children:_jsxs(_components.code,{language:`text`,numberOfLines:`4`,children:[_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{children:`Empty response body.`})}),`\n`,_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{children:`Authentication failed: the API key, session token or access token is missing or was not accepted.`})}),`\n`,_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{children:`See \"Authentication and Permission Failures\" on the Error Handling page.`})}),`\n`,_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{})})]})})})]})]})}function MDXContent(props={}){const{wrapper:MDXLayout}={..._provideComponents(),...props.components};return MDXLayout?_jsx(MDXLayout,{...props,children:_jsx(_createMdxContent,{...props})}):_createMdxContent(props)}return{default:MDXContent};function _missingMdxReference(id,component){throw new Error(`Expected `+(component?`component`:`object`)+\" `\"+id+\"` to be defined: you likely forgot to import, pass, or provide it.\")}"]]},"mdxExtracts":{"tableOfContents":[{"title":"Error Responses","slug":"error-responses","depth":2,"children":[{"title":"Error detail","slug":"error-detail","depth":3,"children":[]}]},{"title":"Parameters","slug":"parameters","depth":2,"children":[{"title":"Authentication","slug":"authentication","depth":3,"children":[]},{"title":"Path Parameters","slug":"path-parameters","depth":3,"children":[]}]},{"title":"Response","slug":"response","depth":2,"children":[]}],"codeExamples":{"request":{"type":"RequestExample","children":[{"filename":"Node.js","html":"\u003cpre class=\"shiki shiki-themes github-light-default dark-plus\" style=\"background-color:#ffffff;--shiki-dark-bg:#0B0C0E;color:#1f2328;--shiki-dark:#D4D4D4\" language=\"javascript\">\u003ccode language=\"javascript\" numberOfLines=\"11\">\u003cspan class=\"line\">\u003cspan style=\"color:#CF222E;--shiki-dark:#569CD6\">const\u003c/span>\u003cspan style=\"color:#0550AE;--shiki-dark:#4FC1FF\"> response\u003c/span>\u003cspan style=\"color:#CF222E;--shiki-dark:#D4D4D4\"> =\u003c/span>\u003cspan style=\"color:#CF222E;--shiki-dark:#C586C0\"> await\u003c/span>\u003cspan style=\"color:#8250DF;--shiki-dark:#DCDCAA\"> fetch\u003c/span>\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\">(\u003c/span>\u003c/span>\n\u003cspan class=\"line\">\u003cspan style=\"color:#0A3069;--shiki-dark:#CE9178\"> 'https://service.pcibooking.net/api/payments/paycard/2821a46d80e14d1b96a7f18f1b81926d'\u003c/span>\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\">,\u003c/span>\u003c/span>\n\u003cspan class=\"line\">\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\"> {\u003c/span>\u003c/span>\n\u003cspan class=\"line\">\u003cspan style=\"color:#1F2328;--shiki-dark:#9CDCFE\"> method:\u003c/span>\u003cspan style=\"color:#0A3069;--shiki-dark:#CE9178\"> 'DELETE'\u003c/span>\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\">,\u003c/span>\u003c/span>\n\u003cspan class=\"line\">\u003cspan style=\"color:#1F2328;--shiki-dark:#9CDCFE\"> headers:\u003c/span>\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\"> {\u003c/span>\u003c/span>\n\u003cspan class=\"line\">\u003cspan style=\"color:#0A3069;--shiki-dark:#CE9178\"> 'Authorization'\u003c/span>\u003cspan style=\"color:#1F2328;--shiki-dark:#9CDCFE\">:\u003c/span>\u003cspan style=\"color:#0A3069;--shiki-dark:#CE9178\"> 'APIKEY your-api-key'\u003c/span>\u003c/span>\n\u003cspan class=\"line\">\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\"> }\u003c/span>\u003c/span>\n\u003cspan class=\"line\">\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\"> }\u003c/span>\u003c/span>\n\u003cspan class=\"line\">\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\">);\u003c/span>\u003c/span>\n\u003cspan class=\"line\">\u003c/span>\n\u003cspan class=\"line\">\u003cspan style=\"color:#1F2328;--shiki-dark:#9CDCFE\">console\u003c/span>\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\">.\u003c/span>\u003cspan style=\"color:#8250DF;--shiki-dark:#DCDCAA\">log\u003c/span>\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\">(\u003c/span>\u003cspan style=\"color:#1F2328;--shiki-dark:#9CDCFE\">response\u003c/span>\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\">.\u003c/span>\u003cspan style=\"color:#1F2328;--shiki-dark:#9CDCFE\">status\u003c/span>\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\">);\u003c/span>\u003c/span>\n\u003c/code>\u003c/pre>"},{"filename":"Python","html":"\u003cpre class=\"shiki shiki-themes github-light-default dark-plus\" style=\"background-color:#ffffff;--shiki-dark-bg:#0B0C0E;color:#1f2328;--shiki-dark:#D4D4D4\" language=\"python\">\u003ccode language=\"python\" numberOfLines=\"8\">\u003cspan class=\"line\">\u003cspan style=\"color:#CF222E;--shiki-dark:#C586C0\">import\u003c/span>\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\"> requests\u003c/span>\u003c/span>\n\u003cspan class=\"line\">\u003c/span>\n\u003cspan class=\"line\">\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\">response \u003c/span>\u003cspan style=\"color:#CF222E;--shiki-dark:#D4D4D4\">=\u003c/span>\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\"> requests.delete(\u003c/span>\u003c/span>\n\u003cspan class=\"line\">\u003cspan style=\"color:#0A3069;--shiki-dark:#CE9178\"> 'https://service.pcibooking.net/api/payments/paycard/2821a46d80e14d1b96a7f18f1b81926d'\u003c/span>\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\">,\u003c/span>\u003c/span>\n\u003cspan class=\"line\">\u003cspan style=\"color:#953800;--shiki-dark:#9CDCFE\"> headers\u003c/span>\u003cspan style=\"color:#CF222E;--shiki-dark:#D4D4D4\">=\u003c/span>\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\">{\u003c/span>\u003cspan style=\"color:#0A3069;--shiki-dark:#CE9178\">'Authorization'\u003c/span>\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\">: \u003c/span>\u003cspan style=\"color:#0A3069;--shiki-dark:#CE9178\">'APIKEY your-api-key'\u003c/span>\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\">}\u003c/span>\u003c/span>\n\u003cspan class=\"line\">\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\">)\u003c/span>\u003c/span>\n\u003cspan class=\"line\">\u003c/span>\n\u003cspan class=\"line\">\u003cspan style=\"color:#0550AE;--shiki-dark:#DCDCAA\">print\u003c/span>\u003cspan style=\"color:#1F2328;--shiki-dark:#D4D4D4\">(response.status_code)\u003c/span>\u003c/span>\n\u003c/code>\u003c/pre>"}],"attributes":[]},"response":{"type":"ResponseExample","children":[{"filename":"200","html":"\u003cpre class=\"shiki shiki-themes github-light-default dark-plus\" style=\"background-color:#ffffff;--shiki-dark-bg:#0B0C0E;color:#1f2328;--shiki-dark:#D4D4D4\" language=\"text\">\u003ccode language=\"text\" numberOfLines=\"2\">\u003cspan class=\"line\">\u003cspan>Token deleted successfully. No content returned.\u003c/span>\u003c/span>\n\u003cspan class=\"line\">\u003cspan>\u003c/span>\u003c/span>\u003c/code>\u003c/pre>"},{"filename":"401","html":"\u003cpre class=\"shiki shiki-themes github-light-default dark-plus\" style=\"background-color:#ffffff;--shiki-dark-bg:#0B0C0E;color:#1f2328;--shiki-dark:#D4D4D4\" language=\"text\">\u003ccode language=\"text\" numberOfLines=\"4\">\u003cspan class=\"line\">\u003cspan>Empty response body.\u003c/span>\u003c/span>\n\u003cspan class=\"line\">\u003cspan>Authentication failed: the API key, session token or access token is missing or was not accepted.\u003c/span>\u003c/span>\n\u003cspan class=\"line\">\u003cspan>See \"Authentication and Permission Failures\" on the Error Handling page.\u003c/span>\u003c/span>\n\u003cspan class=\"line\">\u003cspan>\u003c/span>\u003c/span>\u003c/code>\u003c/pre>"}],"attributes":[]}},"endpoint":{"title":"Delete Token","path":"/api/payments/paycard/{cardToken}","servers":[{"url":"https://service.pcibooking.net"}],"method":"delete","request":{"security":[{"title":"API Key Auth","parameters":{"header":{"Authorization":{"type":"apiKey"}},"query":{},"cookie":{}}}],"parameters":{"query":{},"header":{"Authorization":{"schema":[{"type":"string","description":"Your API key prefixed with `APIKEY` . 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For example, `2821a46d80e14d1b96a7f18f1b81926d` .","required":true}]}}},"body":{}},"response":{},"deprecated":false}},"jsLinks":[],"subdomain":"pcibooking","siteName":"PCI Booking","title":"Delete Token - PCI Booking","navMaps":{"firstHrefInVersion":{},"firstHrefInLanguage":{}},"lastModified":"2026-10-03T04:26:17.190Z","originalFileLocation":"api-reference/manage-tokens/delete-token.mdx"},"headHtml":"\u003cscript data-mint-head>(function(){var d=document.documentElement,p=null;if(!p){try{p=localStorage.getItem(\"isDarkMode\")}catch(e){}if(p==='true')p='dark';else if(p==='false')p='light';if(p!=='light'\u0026\u0026p!=='dark'\u0026\u0026p!=='system')p=\"system\"}var r=p==='system'?(matchMedia(\"(prefers-color-scheme: dark)\").matches?'dark':'light'):p;d.classList.remove(r==='dark'?'light':'dark');d.classList.add(r);d.setAttribute(\"data-theme-preference\",p)})();\u003c/script>\u003cmeta data-mint-head name=\"description\" content=\"Permanently delete a token and its associated card data 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