Why We Retired Property Management
The Property Management system required hotel properties to maintain accounts in a dedicated portal to view card details. While functional, this approach had several drawbacks:- Costly maintenance. The property portal required ongoing development and infrastructure investment to maintain.
- Password reset burden. PCI DSS regulations require periodic password resets. For customers managing hundreds or thousands of properties, the workload of coordinating password resets across all properties was excessive.
- Clunky onboarding. Adding a new property required a multi-step activation process (create account, send activation email, set password, configure permissions) that was slow and error-prone.
- Limited user experience. PCI compliance requirements imposed constraints on the property portal and its connected systems, resulting in a less than optimal experience for card viewers at the properties.
What Replaced It
Card Display with OTP authentication eliminates all of these issues. Instead of maintaining property accounts, you send a secure one-time link to the card viewer. They verify their identity with a one-time password sent to their email or phone, then view the card details in a secure, time-limited session. Benefits over the old system:- No accounts to manage. No portal passwords, no activation emails, no periodic resets.
- Instant onboarding. Any recipient with a valid email or phone number can view a card immediately.
- Better security. Each view session is uniquely authenticated and time-limited.
- Better experience. Card viewers get a clean, modern interface with no login friction.
API Reference
The property management API endpoints have been removed from the documentation. If you are still using these endpoints and need assistance migrating to Card Display with OTP, contact support@pcibooking.net.Next Steps
Card Display with OTP
The replacement for property-based card viewing
Card Display OTP API
API reference for initiating OTP-authenticated card display