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PCI Booking sends several types of email on your behalf - not only the Card By Link card request. Each email type has its own template that you can customize per language, on top of the shared branding configured in General Customization. To edit templates, log in to the PCI Booking portal and navigate to GUI Settings > Customization > Customize Templates, then open the Customize Emails section.

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Email Types

The exact list shown in your portal depends on the features enabled for your account.

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Editing a Template

  1. Select the Email type.
  2. Select the Language. Each language has its own template; the language used for a given message is determined by the request or flow that triggers it.
  3. Edit the fields:
    • Subject - the email subject line. Maximum 70 characters.
    • Message body - the main content. Supports dynamic variables (see below).
    • Go to action button - the text of the email’s action button.
  4. Use Click to preview to see the rendered email.
  5. Click Set new text to save, or Restore to default to revert the selected template and language.

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Dynamic Variables

All templates support the shared variables $~booker_name~$, $~cs_phone~$, $~cs_email~$ and $~cs_link~$ (values come from General Customization or the triggering request). Some types support additional variables: Variables are replaced with actual values when the message is sent. Variable names are case-insensitive.

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Next Steps

Card By Link Templates

The card request email, SMS and landing page

General Customization

Shared branding: logo, sender, signature, colors