Users
When your account is created, it has one administrator user. You can add more users as needed.View Users
- Log in to the PCI Booking portal.
- Navigate to Account Settings > View Accounts.
- The list shows all currently active users. Check Show closed to include deactivated users.
- Click a user row to edit their information, permissions, and relay restrictions.
Add a User
- Navigate to Account Settings > Add Account.
- Fill in the required fields:
- User ID (must be unique within the account)
- Temporary Password (the user receives an email to change it on first login)
- Email, Name, Phone
- Assign permissions based on the user’s role:
- Messaging - send and receive PCI messages
- Tokenization - tokenize card data
- Retrieve cards - retrieve and relay card data to third parties. Consider setting up relay restrictions for this permission.
- Property management - manage properties (legacy - the Property Management system is retired)
- System configurator - configure account settings
Permissions are granted at this coarse level only - there is currently no way to create a key scoped to a single endpoint or narrower action (e.g. a stylesheet-only key, or a key that can tokenize but not retrieve cards within the Tokenization permission). If you need to isolate a specific integration’s blast radius more tightly than these categories allow, create a separate user for it and grant only the permissions it needs from the list above, or use a sandbox account/key for lower-stakes integrations.
API Keys
Each user can have up to 5 API keys. All authentication methods are based on API keys.Generate a New API Key
- Navigate to Account Settings > Account Settings.
- Under the API Access section, click Generate API Key.
- Enter a name for the key (useful when managing multiple keys).
- The API key is displayed.
Delete an API Key
- Find the key in the API keys list.
- Click the delete icon.
- Confirm deletion.

